Refund policy

DAMAGED, DEFECTIVE OR WRONG ITEMS - If your XIROC order arrives damaged, defective, or isn't what you ordered, we'll replace it or give you a full refund at no extra cost. HOW TO REQUEST 1. Email lecenterpriseglobal@gmail.com within 48 hours of delivery. 2. Include your order number and clear photos of the item and outer packaging. 3. We'll review within 2 business days and arrange a replacement or refund. If we need the item back, we'll arrange and pay for the pickup. CHANGE-OF-MIND RETURNS We don't accept returns or exchanges for change of mind, wrong size selection, or items used or damaged after delivery. Please check sizes and details before ordering. REFUNDS Approved refunds go to your original payment method within 5 to 7 business days. CANCELLATIONS You can cancel free of charge before your order is dispatched. Email us your order number as soon as possible. Shipped orders can't be cancelled.